Our Privacy Policy

Last Updated: 1st May 2025

Privacy Policy for SellzUp Limited (the “Website”)

Please carefully read our privacy statement. You consent to the collection, use, and dissemination of your information as outlined in this Privacy Policy by using and accessing any of the Services. Please do not use or access any of the services if you disagree with this privacy statement.

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Overview

This privacy Statement explains how SellzUp (the "Site", "we", "us", or "our") gathers, uses, and discloses your personal information when you browse, utilize, or purchase something from www.sellzup.com  (The "Site") or get in touch with us in any other way (Collectively, The "Services"). The terms "you" and "your" refer to you as the user of the Services, regardless of whether you are a client, website visitor, or another person whose data we have gathered in accordance with this Privacy Policy.

Revisions to This Privacy Statement

This Privacy Policy may be updated periodically for operational, legal, or regulatory purposes, as well as to reflect modifications to our practices. We will update the "Last updated" date, display the updated Privacy Policy on the Site, and take any additional actions mandated by the relevant legislation.

How We Gather & Utilize Your Personal Data

We gather and have gathered personal information about you from a number of sources during the last 12 months in order to provide the Services, as detailed below. Depending on how you engage with us, we gather and use different types of information. 

We may use the information we collect about you for the purposes listed below, as well as to communicate with you, provide the Services, enforce any applicable terms of service, comply with applicable legal obligations, and protect or defend the Services, our rights, and the rights of our users or others.

Which Personal Data We Gather

The kinds of personal data we collect about you are determined by your interactions with our site and services. The phrase "personal information" refers to any data that can be used to identify, relate to, describe, or otherwise be connected to you. The categories and particular kinds of personal data we gather are explained in the sections that follow.

Data That We Get Straight From You

You may provide us with the following information directly through our services:

• Name, address, phone number, and email are examples of basic contact information.
• Your name, billing address, shipping address, payment confirmation, email address, and phone number are all included in the order details.
• Details about your account, such as your password, username, and security questions.
• Details about your purchases, such as the products you view, add to your cart, or place on your wish list.
• Information about customer service, such as the details you decide to include in messages you submit to us over the Services.

You might be asked to give us specific personal information to use some of the Services' features. You have the option to withhold this information, but doing so might make it impossible for you to use or access these functions.

Data We Gather via Cookies

Additionally, we gather some information regarding your interactions with the Services automatically ("Usage Data"). We may use pixels, cookies, and related technologies to accomplish this ("Cookies"). Usage Data may include details about your device, browser, network connection, IP address, and other information about how you interact with the Services. Usage Data may also contain details about how you access and utilize our Site and your account.

Data We Acquire from Outside Sources

Lastly, third parties, such as vendors and service providers, may provide us with information about you. Examples of these parties include:

• To carry out our contract with you, our payment processors gather payment information (such as your cash on delivery, bank account, credit or debit card details, and billing address) and process your payment so that we can fulfill your orders and give you the goods or services you have requested.
• Using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies, we or third parties we work with may automatically gather certain information when you visit our site, open or click on emails we send you, or interact with our services or advertisements.

This Privacy Policy will govern how we handle any information we receive from third parties. The accuracy of the information that third parties offer us, as well as the policies or practices of any third party, is not our responsibility or liability. Refer to the Third Party Websites and Links section below for additional details.

How We Utilize Your Personal Data

• Delivering Goods & Services: To fulfill our obligations under our contract with you, we use your personal information to provide you with the Services, which include processing payments, fulfilling orders, sending you notifications about purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, and allowing you to post reviews.
• Marketing & Advertising: To send you marketing, advertising, and promotional communications via email, text message, or snail mail, as well as to display product or service adverts, we use your personal information. To better customize the Services and advertising on our Site and other websites, we might use your personal information.
• Protection Against Fraud & Security: To identify, look into, or take action on potential fraudulent, unlawful, or harmful activities, we use your personal information. You are in charge of protecting your account information if you decide to use the Services and create an account. It is strongly advised that you keep your password, username, and any access information private. Contact us right away if you think your account has been compromised.
• Speaking With You: We utilize your personal data to enhance our services and offer you customer service. We have a genuine interest in doing this in order to stay in touch with you, deliver efficient services, and keep our commercial relationship going.

Cookies

We utilize cookies on our site, just like many other websites. In our legitimate interests to manage, enhance, and optimize the Services, we use cookies to power and enhance our Site and Services (including to remember your activities and preferences), run analytics, and gain a better understanding of how users interact with the Services. In order to better customize the services, goods, and advertising on our site and other websites, we might also allow third parties and service providers to use cookies on our site.

Although the majority of browsers allow cookies by default, you have the option to modify your browser's settings to refuse or delete cookies. Please be aware that clearing or blocking cookies may have a detrimental effect on your user experience and may result in some services—including general functionality and specific features—not functioning properly or at all. Furthermore, blocking cookies does not totally stop us from sharing information with outside parties, such as our advertising partners.

How We Share Personal Data

Subject to this Privacy Policy, we may occasionally give your personal information to third parties for justifiable purposes. These situations could include:

• With suppliers or other outside parties that carry out tasks for us (e.g., IT management, fulfillment, shipping, cloud storage, data analytics, payment processing, and customer support).
• With marketing and commercial associates to promote you and offer services. Your information will be used by our marketing and commercial partners in compliance with their own privacy statements.
• We may disclose certain information to third parties, such as to ship your products, or through the use of social media widgets or login integrations, if you request, direct, or otherwise agree to this.
• It is in our legitimate interests to operate a profitable business, whether with our affiliates or in another capacity within our corporate group.
• To enforce any applicable terms of service, to follow any applicable legal requirements (such as answering subpoenas, search warrants, and similar requests), to protect or defend the Services, our rights, and the rights of our users or others, and in connection with a business transaction like a merger or bankruptcy.

Sensitive personal information is never used or disclosed by us to infer personal traits about you.

You might be able to upload user-generated material, such as product reviews, through the Services. Any user-generated content you decide to post to any of the Services' public areas will be open to the public and available to everybody.

We have no control over who will have access to the information you choose to share with others, and we are unable to guarantee that those who do have access will protect your privacy. The accuracy, use, or misuse of any information you give or obtain from third parties, as well as the privacy or security of any information you make publicly available, are not our responsibility.

Links & Websites from Third Parties

Links to websites or other online platforms run by other parties may be available on our site. If you click on links to websites that are not under our control or affiliation, you should read their terms and conditions, including their privacy and security policies. The correctness, completeness, and dependability of the information on these websites, as well as their privacy and security, are not guaranteed by us, and we bear no duty for them. In addition to being accessible to other users of the Services and/or users of those third-party platforms, information you submit in public or semi-public settings, such as on third-party social networking sites, may also be used by us or by a third party. Except as stated on the Services, our inclusion of such links does not in any way imply our endorsement of the owners or operators of such platforms or the material found on them.

Children's Information

Children are not supposed to use the services, and we don't intentionally gather any personal data about them. If you are the parent or guardian of a child who has given us their personal information, you can request that it be removed by contacting us using the information below.

We have no real knowledge that we "share" or "sell" (as those words are defined by applicable law) the personal information of people under the age of sixteen as of the Effective Date of this Privacy Policy.

Protection & Preservation of Your Data

Please be advised that we cannot guarantee "Perfect Security" and that no security mechanism is flawless or impenetrable. Furthermore, any data you submit to us could not be safe during transmission. We advise against sending critical or private information to us through insecure channels.

The length of time we keep your personal data varies depending on a number of circumstances, including whether we need it to keep your account active, deliver the Services, meet legal requirements, settle disputes, or enforce any relevant agreements and rules.

Your Prerogatives & Options

You may be entitled to some or all of the following rights about your personal information, depending on where you live. These rights are not unqualified, though, and they might only be applicable in specific situations. In some of these situations, we might be able to refuse your request as allowed by law.

• The Right To Know Or Access: You might be able to ask for access to the personal data we have on file about you, including information about how we use and distribute it.
• Right To Delete: You might be able to ask us to remove any personal data we may have on file about you.
• Correct To The Right: You might be able to ask us to update any inaccurate personal data we may have on file about you.
• The Freedom To Move Around: In some situations and with some exceptions, you might be entitled to a copy of the personal data we have on file about you, as well as the ability to ask that we give it to a third party.
• Right To Refuse Targeted Advertising, Sales, Or Sharing: You may be able to request that we not "sell" or "share" your personal information, or you may be able to choose not to have your personal information processed for what is known as "targeted advertising" under the relevant privacy regulations. Please be aware that, depending on your location, if you visit our site with the Global Privacy Control opt-out preference signal active, we will interpret this as a request to opt out of the "sale" or "sharing" of information for the browser and device you use to access the site.
• The Ability To Restrict Or Refuse The Use & Disclosure Of Private Information: You might have the right to instruct us to use and/or disclose sensitive personal data only as needed to carry out the services or deliver the goods that a typical person would reasonably expect.
• Processing Restrictions: You may be able to request that we cease or limit how we treat your personal data.
• Withdrawal of Consent: You might be able to revoke your consent if we need it to handle your personal data.
• Appeal: If we reject your request, you might be able to challenge our decision. You can accomplish this by immediately responding to our refusal.
• Controlling Preferences For Communication: You can choose not to receive promotional emails from us at any time by utilizing the unsubscribe link that appears in any email we send you. Even if you choose not to receive them, we might nevertheless send you non-promotional emails concerning your account or previous orders.

You can use any of these rights as specified on our website or by getting in touch with us using the information below.

You won't face discrimination from us if you use any of these rights. Before giving a thorough response to the request, we might need to get information from you, like your email address or account details, to confirm your identity. To exercise your rights, you can appoint an authorized agent to submit requests on your behalf in compliance with the relevant laws. We will need proof that you have given the agent permission to act on your behalf before we will accept such a request, and we may ask you to personally confirm your identification. As required by the relevant law, we will reply to your request as soon as possible.

Reported Concerns

Please use the contact information below to get in touch with us if you have any issues about the way we handle your personal data. Depending on where you reside, you may be able to file a complaint with your local data protection authority or appeal our decision if you are unhappy with how we handled your complaint. You can do this by contacting us using the information below.

Global Users

Please be aware that your personal information may be transferred, stored, and processed outside of your home country, including the US. In these nations, employees, outside service providers, and partners also process your personal data.

Unless the data transfer is to a nation that has been found to offer an adequate level of protection, we will rely on established transfer mechanisms such as the European Commission's Standard Contractual Clauses or any comparable contracts issued by the relevant competent authority of the UK, as applicable, if we transfer your personal information outside of Europe.

Contact Us

If you would like to exercise any of your rights or have any questions concerning our privacy practices or this policy, please contact us by phone at +92-315-841-2211, via email at support@sellzup.com, or in person at SellzUp, Office No.118, Street No.8, Block-B, B-17, Islamabad, Pakistan.