Our General Terms & Conditions

Last Updated: 1st May 2025

Please carefully read these General Terms (and any relevant Schedules, as defined below) as they contain important information about your rights and obligations. We recommend that you keep a copy of these General Terms (and any relevant Schedules) and that you print out these General Terms (and any relevant Schedules) from the Website.

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Overview

SellzUp is the operator of this website. The phrases "we," "us," and "our" all refer to SellzUp on the website. You, the user, are granted access to this website by SellzUp, along with all of the tools, information, and services it provides, subject to your agreement to the terms, conditions, policies, and notices listed above.

You participate in our "Service" and accept the following terms and conditions ("Terms of Service," "Terms") by visiting our website and/or making a purchase from us. All users of the website are subject to these terms of service, including but not limited to browser users, vendors, buyers, merchants, and/or content creators.

The Terms of Service will also apply to any new tools or features that are introduced to the existing store. The most recent version of the Terms of Service is always available on this page. We reserve the right to post updates and/or modifications to our website to update, modify, or replace any portion of these Terms of Service. It is your duty to periodically review this page for updates. Acceptance of any modifications is indicated by your continued use of the website or access to it after they are posted.

1. TERMS OF ONLINE STORE

You attest that you are at least the legal majority in your state or province of residence by accepting these Terms of Service, or that you are the legal majority in your state or province of residence and have permitted us to let any of your minor dependents use this website. 
You must not violate any laws in your jurisdiction (including but not limited to copyright laws) or use our products for any unlawful or unauthorized purposes.

1) You are not allowed to spread any viruses, worms, or destructive codes. 
2) Your services will be terminated immediately if any of the Terms are broken.

2. OVERALL STATE OF BEING

1) We maintain the right, at any time and for any reason, to deny service to anyone. 
2) You are aware that your content (except credit card information) might be sent over several networks without encryption and that it might be modified to meet the technical specifications of the devices or networks you are connecting to. Every time credit card information is transferred across networks, it is encrypted. 
3) Without our prior written consent, you undertake not to replicate, duplicate, copy, sell, resell, or exploit any part of the service, use of the service, access to the service, or any contact on the website that provides the service. 
4) The headers used in this contract are merely for convenience and have no bearing on these terms.

3. The TIMELINESS, COMPLETENESS, & ACCURACY OF THE INFORMATION

If the information on this website is not correct, comprehensive, or up to date, we are not liable. Without examining primary, more accurate, more comprehensive, or more current sources of information, the information on this website should not be relied upon or utilized as the only basis for decision-making. You assume all risk if you rely on the information on this website.

There may be some historical material on this website. Information from the past is usually not up to date and is simply offered for your reference. Although we have no duty to update any information on our site, we retain the right to change its contents at any moment. You acknowledge that it is your duty to keep an eye on any modifications made to our website.

4. CHANGES TO THE PRICES AND SERVICE

1) Our product prices are subject to change at any time. 
2) We have the right to change or stop the Service (or any of its components or content) at any time and without prior notice. 
3) If the Service is altered, its pricing changes, is suspended, or is discontinued, we will not be held accountable to you or any other third party.

5. GOODS AND SERVICES (Where Relevant)

Some goods or services might only be accessible online via the website. These goods and services could be in limited supply and can only be returned or exchanged in accordance with our Return & Exchange Policy. We have done everything we can to ensure that the colors and pictures of our products that are displayed in the store are as accurate as possible. We cannot guarantee that any color will be accurately shown on your computer monitor.

We retain the right, but are under no duty, to restrict the sale of our goods or services to any individual, group of people, or legal jurisdiction. Depending on the circumstances, we may use this right. We maintain the right to restrict the amount of any goods or services we provide. We have the right to alter any product descriptions or prices at any moment and without prior notice. Any product may be discontinued at any time by us. Where prohibited, any offer for a good or service made on this website is null and void. We make no guarantees that any flaws in the service will be fixed or that the quality of any goods, services, information, or other materials you buy or get will live up to your expectations.

6. RELIABILITY OF ACCOUNT INFORMATION AND BILLING

Any order you place with us may be refused by us at any time. We reserve the right to restrict or cancel the number of items that can be purchased per person, per household, or per order. Orders made using the same credit card, the same customer account, or the same billing and/or delivery address may be subject to these limitations. Should we alter or cancel a purchase, we could try to get in touch via the email address and/or billing address/phone number you supplied when placing the order. We maintain the right, in our sole discretion, to restrict or forbid orders that seem to have been placed by distributors, resellers, or dealers.

For every purchase you make at our store, you promise to give us up-to-date, accurate, and comprehensive account and purchase information. In order for us to finish your transactions and get in touch with you when necessary, you promise to update your account and other details as soon as possible, including your email address, credit card numbers, and expiration dates. 

Please see our Return & Exchange Policy for further information.

7. ADDITIONAL RESOURCES

1) We might give you access to third-party tools that we don't keep an eye on, control, or have any influence over.
2) You understand and consent to the fact that we offer these tools "as is" and "as available," devoid of any kind of guarantee, representation, or condition, as well as endorsement. Regarding the use of optional third-party tools, we will not be held liable in any way.
3) Any use of the site's optional tools is completely at your own risk and discretion, and you should make sure that you understand and agree to the conditions under which the relevant third-party provider or providers supply the tools.
4) Additionally, we might provide additional services and/or features on the website in the future, such as the introduction of new tools and resources. These Terms of Service will also apply to such new features and/or services.

8. LINKS TO THIRD PARTIES

Materials from third parties may be included in some of the products, services, and content that are made available through our service.
This website may contain third-party links that take you to unaffiliated third-party websites. We do not guarantee or assume any duty or obligation for any third-party materials or websites, or for any other materials, products, or services of third parties. We are also not in charge of reviewing or assessing the content or accuracy.
Any loss or damage resulting from the purchase or use of resources, content, goods, services, or other transactions made in conjunction with any third-party websites is not our responsibility. Before completing any transactions, please make sure you understand the third party's policies and procedures by carefully reading them over. You should contact the third party with any complaints, claims, issues, or inquiries about their products.

9. SUBMISSIONS, FEEDBACK, AND COMMENTS FROM USERS

You agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any comments you forward to us. This includes sending specific submissions (like contest entries) at our request or sending creative ideas, suggestions, proposals, plans, or other materials—whether online, via email, by postal mail, or otherwise (collectively, "comments"). We are and will not be required to: (1) keep any comments private; (2) compensate for any remarks; or (3) reply to any comments.
Any content that we deem to be illegal, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that infringes any party's intellectual property or these Terms of Service, may be monitored, edited, or removed, but we are under no duty to do so.
You pledge that your remarks won't infringe upon any third party's rights, including copyright, trademark, privacy, personality, or any other proprietary or personal rights. You also promise that your comments won't contain any offensive, abusive, or obscene content, or that they won't contain any malware or computer viruses that could interfere with the Service's or any connected website's functionality. You are prohibited from using a fictitious email address, posing as someone else, or misleading us or other parties about the source of any remarks. The veracity of any remarks you make is entirely your responsibility. Any remarks that you or any third party submit are not our responsibility, and we do not assume any duty.

10. INDIVIDUAL DATA

Our Privacy Policy governs how you submit personal information through the store.

11. MISTAKES, INACCURATE INFORMATION, AND OMISSIONS

Information on product descriptions, prices, promotions, offers, product shipping costs, delivery times, and availability may occasionally contain typographical mistakes, inaccuracies, or omissions on our website or in the Service. If any information in the Service or on any connected website is incorrect at any time without prior notice, we have the right to remedy any mistakes, inaccuracies, or omissions, as well as to update or modify information or cancel orders (even after you have completed your order).
Except as required by law, we do not commit to update, modify, or clarify any information in the Service or on any associated website, including but not limited to pricing information. It should be assumed that the absence of a defined update or refresh date applied to the Service or any associated website means that all of the information has been updated or changed.

12. PROHIBITED USE

You are prohibited from using the site or its content for the following reasons, in addition to those listed in the Terms of Service: (a) for any illegal purpose; (b) to encourage others to commit or take part in illegal acts; (c) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (d) to violate our intellectual property rights or the rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate on the basis of gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;(f) submitting inaccurate or misleading information; (g) uploading or transmitting viruses or any other malicious code that will or may be used in any way to affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) gathering or tracking another person's personal information; (i) spamming, phishing, pharming, pretexting, spidering, crawling, or scraping; (j) for any obscene or immoral purpose; or (k) interfering with or evading the security features of the Service or any related website, other websites, or the Internet. If you violate any of the prohibited uses of the Service or any associated website, we reserve the right to terminate your use of it.

13. WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY

1) We do not promise, represent, or guarantee that using our service will be error-free, timely, secure, or uninterrupted.
2) The accuracy and dependability of the results that could be derived by using the Service are not guaranteed by us.
3) You acknowledge that we may occasionally discontinue the service for prolonged periods of time or terminate it at any moment without providing you any prior notice.
4) You explicitly acknowledge that using the Service—or not using it—is entirely at your own risk. Except for what we specifically state, the Service and all goods and services that are provided to you through the Service are offered "as is" and "as available" for your use, without any representation, warranties, or conditions of any kind, whether explicit or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
5)SellzUp, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors will never be held responsible for any kind of injury, loss, claim, or direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, lost data, replacement costs, or any similar damages, whether the damages are based on strict liability, contract law, tort (including negligence), or any other legal basis or for any other claim relating in any manner to your use of the Service or any product, including but not limited to any content errors or omissions, or any loss or damage of any kind resulting from the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if you were informed that they might occur. The exclusion or limitation of responsibility for consequential or incidental damages is prohibited in certain states or jurisdictions; thus, our liability will be restricted to the greatest extent allowed by law in those states or countries.

14. INDEMNIFICATION

SellzUP and its parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees are all subject to indemnity, defense, and hold harmless from any claim or demand, including reasonable legal fees, made by any third party as a result of your violation of these Terms of Service or the documents they incorporate by reference, or as a result of your violation of any law or third-party rights.

15. ADAPTABILITY

If a provision of these Terms of Service is found to be illegal, void, or unenforceable, it will still be enforceable to the fullest extent allowed by applicable law, and the unenforceable part will be considered to be removed from these Terms of Service. The validity and enforceability of the remaining provisions will not be impacted by this ruling.

16. THE TERMINATION

For all purposes, the parties' debts and liabilities accrued before the termination date will remain in effect after this agreement expires.
Until either you or we terminate them, these terms of service are in effect. When you stop using our site or notify us that you no longer want to utilize our services, you may end these Terms of Service at any moment.
This agreement may also be terminated at any time without notice, and you will still be responsible for all amounts owed up until and including the termination date. In addition, we may deny you access to our services (or any portion of them) if, in our sole discretion, you violate any of these terms or provisions.

17. THE WHOLE ACCORD

1) Any right or term of these Terms of Service that we are unable to implement or enforce does not amount to a waiver of that right or provision.
2) The entire agreement and understanding between you and us that governs your use of the Service is contained in these Terms of Service and any policies or operating rules that we post on this website or in relation to the Service.
3) These Terms of Service supersede any previous or contemporaneous agreements, communications, and proposals, whether written or oral, between you and us (including, but not limited to, any prior versions of the Terms of Service).
4) The writing party shall not be held liable for any ambiguities in the interpretation of these Terms of Service.

18. THE LAW OF GOVERNMENT

The laws of Pakistan will govern and be interpreted in accordance with these Terms of Service and any other agreements whereby we supply you with services.

19. MODIFICATIONS TO THE TERMS OF SERVICE

The most recent version of the Terms of Service is always available on this page.
By publishing updates and modifications on our website, we retain the right, at our sole discretion, to amend, replace, or update any portion of these Terms of Service. It is your duty to periodically check our website for updates. Acceptance of any modifications to these Terms of Service is shown by your continued use of or access to our website or the Service after they are posted.

20. CONTACT DETAILS

Please contact support@sellzup.com with any questions you may have regarding the Terms of Service. 
Below is our contact information: 
support@sellzup.com is the marketplace for SellzUp, Inc. 
+92300-549-3061, +92315-841-2211, Office No. 118, Street No.8, Block-B, B-17, Islamabad